Technician, Small Engine
The Cornerstone Equipment Company
Technician, Small Engine
Full Time • The Cornerstone Equipment Company
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Paid time off
Technician, Small Engine Job Description Position Specifics:
Reports to: Service Director
Supervises: None
Purpose: The Small Engine Mechanic services and repairs products that are brought to the store for repair. The Mechanic promotes customer relations and satisfaction by completing jobs on schedule or connecting with customers, in a timely manner, to give them updates on issues such as unattainable replacement parts and warranty issues. The Mechanic may also be responsible for sourcing parts for stock and repairs and assisting in ordering parts.
Responsibilities:
- Repairing and maintaining small engines, large lawn equipment, generators, commercial pressure washing units, mowers, tillers, and other related small handheld equipment with a track record of success.
- The skills to clearly explain and communicate to the customer’s satisfaction the diagnosis and repair of the machine in a professional manner to provide a positive experience.
- Demonstrated accuracy and thoroughness, while providing a valued quality solution to the customer.
- The ability to recognize and observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
- The desire to treat others with respect and contribute to building a positive team spirit.
- The ability to understand and follow instructions and promptly respond to direction.
- The drive to work with integrity, always upholding company values, while operating a profitable service business.
- Ensures all department tools, equipment and vehicles are in good working order
- May be required to work evenings, weekends and holidays
Desired Experience, Education, Skills and Knowledge
- 3+ years’ experience as a small engine mechanic
- Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems.
- Certifications in major manufacturers brands like Honda, Kohler, Briggs & Stratton, Generac, MTD, etc. Master certification is a plus!
- Strong organizational and computer skills (fluent in Microsoft Office products).
- Ability to write and speak effectively to individuals and groups
- Ability to analyze and interpret internal reports
- Ability to work extended hours and weekends
- Excellent customer service skills
- High School Diploma or equivalent experience
- Ability to work effectively as a member of a team
Salary Range and Benefits
- $15-30 per hour based on experience level
- Two weeks of vacation per year starting after 90 day probationary period
- Bonuses based on performance
Compensation: $15.00 - $30.00 per hour
About The Cornerstone Equipment Company
Continuing The Outstanding Service Started In 1990
Since its establishment in 1990, Oakboro Tractor and Equipment has been a cornerstone to its community. Now over 30 years later, we have served over 60,000 customers throughout the US Southeast. We are a one-stop-shop for all agricultural and landscaping needs, and take pride in serving our customers American made products including Bobcat®, Husqvarna®, Stihl® and Echo tractors and power equipment.
Core Values
Value Teamwork
We realize the importance of working together as a team. Oakboro Tractor is a family owned business, and while maintaining utmost professionalism, we understand that a collaborative work environment helps us better serve our customers. We take pride in our products and services and recognize our employees for their knowledge, skills, and performance.
Strive for Excellence
At Oakboro Tractor, we have a board of directors who work together to analyze what our customer needs are, how we can continue to improve the customer experience, how we can expand on our products and markets, and how we can continue to provide the newest and best products available.
Exemplary Service
Our service department is equipped to provide the best service anywhere! We have experienced factory-certified, trained technicians and mechanics who are skilled, knowledgeable, and professional. Our staff is able to provide service on all major brands, and we also provide pickup and delivery.
Be Respectful
We apply the "Golden Rule" to our customers. We sincerely believe in treating our customers with honesty and integrity. Work ethic is very important to our business and we realize it is important to serve you - the customer - in a manner that will make you want to do business with us before any other.
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